V E L M O R

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Monday – Friday 09:00 – 18:30

Digital service delivery/activation process, cancellation and refund terms, support and contact channels.

Delivery (Digital Activation)

  • Service access is activated after payment confirmation.

  • Access is provided via the user account/panel.

Cancellation

  • In case of an incorrect package selection or transaction error, you may submit a cancellation request by contacting our support channels: info@velmorteknoloji.com

  • If the payment is cancelled on the same day, the reflection period on the bank statement may vary. (Technically, cancellation/refund operations may differ depending on the payment infrastructure.)

Refund

  • Refund requests are evaluated within their scope.

  • The time it takes for refunds to be reflected may vary depending on banks.

Support

  • For refund/cancellation requests: info@velmorteknoloji.com